The Last Word In VoIP Deployment?
Written by Adam Gosling   
Tuesday, 04 July 2006
The Definitive Guide to Successful Deployment of VoIP and IP Telephony. It's a big call, but this latest eBook courtesy of Integrated Research and Realtimepublishers was penned by Jim Cavanagh may just be the trick for those looking to deploy IP Telephony systems.

 
Busy Call Centre Cut Over With 4 Minute Downtime
Written by Adam Gosling   
Wednesday, 21 June 2006
Sydney's Premier Cabs' call centre takes more than 3.6 million bookings a year for its 1000 taxis, MaxiCabs, and Prestige Service taxis. When it moved its aging PABX and call centre infrastructure across to a spanking new Avaya system, the phones were cut off for only 4 minutes.

 
Law Firm First Win For New Zultys Reseller
Written by Adam Gosling   
Monday, 19 June 2006
Telco services provider Telarus has signed on with VoIP hardware provider Zultys Technologies as a reseller and has announced its first deployment at Melbourne-based Nicholls Legal.

 
eBayMe: Skype Gets The Call From New Owner
Written by Adam Gosling   
Friday, 16 June 2006
In its first moves designed to leverage its massive investment in peer-to-peer broadband telephony company, Skype, online auctioneer eBay has announced how it will integrate phone functionality into its listings.

 
Cisco Teaches School Convergence
Written by Adam Gosling   
Thursday, 15 June 2006
Cisco Systems partner Dimension Data has completed a roll out of a new data and voice communications infrastructure network for Melbourne Grammar School.

 
Aged Care Group Invests $1 million To Converge Network
Written by Adam Gosling   
Thursday, 01 June 2006
In an effort to reduce cost, simplify management and improve services West Australian aged care provider, Anglican Homes, has commissioned a converged IP communications network covering 19 sites.

 
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mobilised

Carrier News

Ructions At Engin Signal Changing Strategy
With the 30 per cent acquisition of pure play VoIP service provider, Engin, by the Seven Network, it was only a matter of time before major upheaval filtered its way to the broadband telephony provider's staff.
 

Industry News

Vendor News

Aspect Maps Out UC Product Plans
Contact Centre software specialists, Aspect Software, has embarked on a corporate strategy to educate the market on the part the contact centre plays in an organisation's overall unified communications strategy.
 

VoIP Solutions

Product News

WA Dept Education Goes IP With Panasonic
The West Australian Department of Education and Training has chosen Panasonic for the upgrade of all future school telephony systems to IP-capable solutions.