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Written by Adam Gosling
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Thursday, 08 November 2007 |
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US-based Asterisk IP-PBX maker Fonality has made an investment in the CRM market with the acquisition of a specialist open source software company based in Sydney.
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Written by Adam Gosling
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Wednesday, 07 November 2007 |
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In a remarkable first of its kind study into the Australian call centre market it has been revealed that Australian consumers are sometimes frustrated with long waiting
times.
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Written by Adam Gosling
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Monday, 29 October 2007 |
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Claiming it as a new era for the company, IP Telephony vendor Avaya
is now a private company following the finalisation of a private equity
purchase for a healthy US$8.3 billion.
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Written by Adam Gosling
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Tuesday, 02 October 2007 |
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Long-struggling network hardware company, 3Com has bitten the bullet and agreed to be acquired by a consortium that includes affiliates of Private Equity company Bain Capital Partners and former Joint Venture partner Huawei. The two plan to take on networking giant Cisco systems with low-cost networking hardware.
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Written by Adam Gosling
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Tuesday, 02 October 2007 |
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The deal to put enterprise IP Telephony supplier, Avaya, into the hands of private equity has been approved by its shareholders.
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Written by Adam Gosling
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Thursday, 23 August 2007 |
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Despite the Hoopla surrounding the emerging titans of IP Telephony, for the second year running NEC Corporation has been ranked first in worldwide enterprise telephony equipment market share by Gartner.
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