AOL Quick To Cut TotalTalk, But Who Cares? Print E-mail
Written by Adam Gosling   
Tuesday, 05 September 2006
In a decisive move that demonstrates the apparent trend toward so called Voice over Instant Messenger applications AOL has announced that it will cut its TotalTalk VoIP service on November 30.

According to reports the service had only attracted 2000 subscribers since it was launched last October. It clearly didn't make it through its first year review.

The service was an analogue adapter service which was positioned as a home phone replacement.

Times have changed and the main play by the large internet companies is now to deliver IP Telephony via their respective Instant Messaging applications [Voice over Instant Messenger or VoIM]. The introduction of cordless phones that work with personal computers and more recently cordless handsets that work directly with a home internet gateway, but leverage VoIM services, look like making ATA (Analogue Telephone Adapters) something of a white elephant.

And while AOL managed only 2000 sign-ups for TotalTalk it has one of the most extensive IM user bases in the world. Abandoning TotalTalk must have been an easy decision.

The company's AIM Phoneline [AOL Instant Messenger] service is about half the age of the TotalTalk service, but is pitched as a replacement for a second phone line rather than a complete replacement for fixed line telephony.

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