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SIP, GoogleTalk With One Device |
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Written by Adam Gosling
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Thursday, 09 November 2006 |
British VoIP hardware maker, Camrivox has announced its VoIP
phones and adapters allow users to register both SIP{ and Google account simultaneously
on the one device.
"We believe that Camrivox is the first company to add this
capability, and our Flexor range is therefore the first devices that enables
Google Talk to be used without a PC," said David Moorhouse, VP of Marketing at
Camrivox.
"Google Talk is standards-based and has released information
to third parties on how they can interface their products with it," continued
Moorhouse. "This gives it an important differentiator compared with the closed
world of Skype," he said.
Enabled on its range of FlexorTM IP phones and telephony
adapters. including the Flexor 500 IP phone, and the Flexor 201 and Flexor 151
VoIP telephony adapters.
The product range provides advanced Computer Telephony
Integration (CTI), excellent voice quality due to Camrivox's QoS technology,
automatic set-up for users, and zero touch scalable provisioning which allows
operators to deploy without ever "touching" the device; this further reduces
roll-out costs.
The company has also recently announced that it has integrated
VoIP range the salesforce.com the on-demand customer relationship management
(CRM) system, which should provide a nice IP Telephony solution to users of the
service.
The Flexor range was already integrated Outlook for phone/PC
integration and the addition of salesforce.com builds on this offering an
option.
With the Camrivox IP phone or VoIP adapter, when a call
comes in from a customer, a screen is displayed on the PC with the customer's
details retrieved from salesforce.com. The user can make notes on the screen
within salesforce.com, and the call and notes added are logged into
salesforce.com® and saved when the call is terminated.
To make a call to a customer, the user simply clicks on the
number listed within salesforce.com. The outgoing call is logged with that
customer's record. Users can also hang up or transfer calls from within
salesforce.com.
www.camrivox.com
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