Telstra Marks BigPond Anniversary With ADSL2+ Launch Print E-mail
Written by Adam Gosling   
Friday, 10 November 2006
On the tenth anniversary of the launch of its BigPond ISP division, Telstra  has announced it is ready to meet the market with an upgrade to its fixed line Internet access services offering up to 20Mbps access speeds.

The company has been criticised for lagging behind tier two ISPs which have been able to increase their market share by offering faster download speeds than BigPond by deploying newer ADSL technology.

While Telstra has been progressively installing ADSL2+ equipment, it hasn't been doing so with any apparent urgency, but the time has come for it to switch on its service.

BigPond's Group Managing Director, Justine Milne said in a statement that "Telstra's commitment to delivering national high-speed broadband services in demonstrated by how we are investing our money. Because we've invested shareholder funds heavily in building our high-speed network, we are now able to offer BigPond customers, across Australia, higher speed ADSL broadband services."

No higher than it absolutely has to though. According to the statement to the ASX, due to "regulatory constraints" Telstra said its customers will be able to access the internet at speeds up to 20Mbps only from exchanges where Telstra's competition has ADSL2+ equipment installed.

Rather than roll-out ADSL services to all exchanges, Telstra has focused only on exchanges where it has competitors offering a better class of service.

People connected to other exchanges not serviced by Telstra competitors will not get ADSL2+ services but the company will lift artificial restrictions placed on the ADSL speeds from those exchanges. This will allow customers to connect up to the theoretical limit of 8Mbps.

It is the first time Telstra has allowed customers to connect at speeds above 1.5Mbps, with most BigPond users operating at far lower speeds.

As part of the new network launch the company has repriced its 1.5Mbps service to a level where a 512Kbps subscriber can "elect to switch to an equivalent 1.5Mbps BigPond plan at no extra charge and benefit from a speed increase of around 300 per cent," said Milne.

The big advantage will come for users in less densely populated areas. Due to the economics of installing networking equipment in remote and low-use areas, Telstra's competitors have traditionally invested only in high population density areas, leaving Telstra to service less profitable areas with its ADSL services at a maximum of 1.5Mbps.

These subscribers will now be able to connect at up to 8Mbps. You can check which group you fall into here .

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