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New Avaya Unified Comms & Mobility Plans |
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Written by Adam Gosling
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Monday, 20 November 2006 |
IP Telephony specialist, Avaya, says its new Unified
Communications initiatives are just a prelude to solutions that will embed communications within business processes.
The new push comes in the wake of last week's announcement
that Avaya will acquire a mobility company called Traverse Networks, a
privately held developer of enterprise mobility solutions in California.
The Traverse Networks'' solution set incorporates ways to deliver
professional call handling applications and sophisticated voice mail management
to mobile devices. It has a voicemail inbox much like an email in-box that displays
information such as who the message is from, when it was sent, and message
duration.
This week Avaya has teamed that announcement with another
which allows enterprise customers to deliver applications to devices
There are a number of versions starting with the Avaya Unified
Communications, Essential Edition which targets office-based users who need
advanced IP telephony and messaging support and basic conferencing
functionality. A Standard Edition for mainstream users, incorporates advanced
mobility tools including unified office and mobile communications tools across
all major mobile platforms.
Stepping up to the Advanced Edition you get access to more collaboration
features where with large teams can use integrated voice and
"whiteboard" sessions.
At the top end, the Professional Edition is a solution for strategic
communicators which incorporates high-definition video conferences and communications,
speech recognition, voice-driven access to messages and other personal
applications.
Based on open industry standards and cross-platform
protocols, the new solutions will be available in the first half of next year.
But Avaya has so much more planned, the company says its "next
wave" of initiatives is a vision for Intelligent Communications, where communications
applications are embedded within business processes for "improved service,
shorter product cycle times and competitive advantage".
The Traverse solution extends the capabilities of enterprise
communications from the desktop, allowing users to control office calls and
manage voice mail from a mobile device.
Workers can securely access office voice mail, corporate
phone directories, enterprise call management functions and caller ID, simply
and easily, on the mobile device of their choice. Traverse provides
standards-based, scalable, and secure solutions that extend enterprise
communications to a broad range of devices, including RIM Blackberry and Palm
handhelds and J2ME-enabled mobile phones.
Avaya said it expects to release solutions integrating
Traverse technology in the second half of 2007.
http://www.avaya.com
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