|
Automated Location Device For VoIP Emergency Calls |
|
|
|
Written by Adam Gosling
|
|
Thursday, 30 November 2006 |
911 Enable ids a Division of US-based ConneXon Telecom. It
provides 911 emergency calling services to residential and enterprise customers
in the US and Canada. The company
has just announced a new turnkey solution that helps VoIP, which is by nature
nomadic, with the traditional PSTN emergency network.
In the Untied States, emergency calls are answered by the closest
Public Safety Answering Point (PSAP) and as it is well known that ensuring the
correct location information is provided at that point is a critical part of
the service.
Because VoIP phones are identified by their IP address
(which may be dynamic also) rather than by a fixed location, it is difficult to
ensure the safety authorities get the correct location sent to them.
SPO the company has come up with a solution which it calls RedBOX.
It provides an easy solution to this dilemma by combining fast and secure VoIP
911 call delivery to PSAP with a hardware interface that automatically manages
inter-branch enterprise phone moves.
It is an all in one VoIP 911 solution. The device automatically
detects phone moves using discovery protocols, so users can move their phone
service throughout the enterprise without having to manually update the
location. If there is an emergency call, the RedBOX takes over and places a
high priority call to the US/Canadian PSAP providing the correct location
information.
"Our goal was to simplify VoIP 911 for enterprises," said
Lev Deich, Director of 911 Enable.
"When employees move their phones within and between
branches, the RedBOX works in the background to automatically make the
appropriate location updates. Then, if a 911 call is placed, the RedBOX routes
the call to the closest PSAP and displays the precise location of the caller on
the dispatcher's screen.
"We're proud to be able to bundle location discovery with
our turn-key VoIP 911 service, and at a price accessible to all enterprises."
www.911enable.com
Related news items Newer news items
Older news items
|
|
|
|
