Vonage Close To Full E911 Deployment Print E-mail
Written by Adam Gosling   
Wednesday, 31 January 2007
Vonage has completed an upgrade to its systems which mean that more than 94 percent of its U.S. subscriber lines are now equipped with Enhanced 911 (E911) services.

The emergency dialing service automatically associates a physical address with the calling party's telephone number to assist emergency services such as fire, ambulance or police to locate a caller if they are using a VoIP phone service rather than traditional land line.

The most recent upgrades bring the total number of lines the company has equipped with E911 to more than 2 million.

The nomadic E911 solution involves a dedicated network infrastructure that automatically routes a customer's call to the appropriate Public Safety Answering Point (PSAP). The caller's registered street address and telephone number details are sent along with the call to appear on the dispatchers screen.


"Today more than 2 million of our U.S. subscriber lines have full E911 capability, which is a tremendous step for Vonage," said Vonage CEO Mike Snyder. "Vonage will continue to work with the FCC, regulators, Congress and public safety officials until PSAPs across the nation are equipped with E911."

In the event Vonage is unable to connect to the 911 system or for customers who are using mobile devices such as Wi-Fi phones, softclients, or the Vonage V-Phone, Vonage offers a national emergency call center which enables customers to get local help when they need it.

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