VoIP Service Assurance Offering for Cable Providers Print E-mail
Written by Adam Gosling   
Thursday, 01 March 2007
VoIP testing and service assurance provider Brix Networks has announced several enhancements to its BrixCall VoIP analysis and correlation application that gives cable operators unprecedented quality of service (QoS)visibility into subscribers' homes.

BrixCall now provides support for the Network-based Call Signaling (NCS)protocol commonly used in cable environments, and correlates passive monitoring thresholds and active test results to help automate and streamline troubleshooting, fault isolation, and overall call quality and performance in a cable infrastructure, says the company.

Brix Networks offers an integrated hardware/software solution it calls the Brix System. BrixCall provides comprehensive visibility and passive monitoring of live VoIP traffic, and also offers advanced correlation of active test results to ensure call quality from the core of a service provider's network to customer care.

The Brix System also features Brix Tri-Q Analysis that provides total VoIP service testing across the three most vital areas that impact the success of this real-time service, namely: signaling quality (signaling path performance), delivery quality (media transport performance),and session quality (overall quality experience).

"The ability to test, measure, and monitor the quality of Internet telephone service from the headend to the home is essential for the successful deployment of VoIP initiatives," said Tracy Corbo, senior analyst in IDC's Network and Service Management program.

"End-to-end testing, including support of NCS signaling and loopback, enable cable operators to ensure the quality of service subscribers will expect from their VoIP services."

"Our customers include some of the largest cable companies in North America and they have asked for greater service assurance capabilities - particularly across the last mile and into the home," said Steve Des Rochers, vice president, solutions, at Brix Networks.

"With BrixCall, network operators gain important insight into live calls by being able to proactively measure the performance of the network and call signaling paths, and passively monitor the performance of live media and signaling."

www.brixnet.com

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