|
CallButler Enhances Skype Or Goes It Alone |
|
|
|
Written by Adam Gosling
|
|
Thursday, 08 March 2007 |
VoIP software company Telephony2
has announced aneasy to download VoIP solution for the office/home office (SOHO) market. Called CallButler
the "easy-to-install, easy-to-use" IP-telephony solution is meant to make it fast and affordable for small office users to access a surprisingly feature-rich telephone system that rivals the PBX solutions in use by much larger companies.
The CallButler software is priced to low as an introductory special - US$199.95 - for the flagship CallButler Unlimited product. The company also offers a Skype version of CallButler for US$29.95.
Telephony2 says it's easily affordable for even the smallest companies, but what do you get for your money?
Within 10 minutes of downloading CallButler, Telephony2 says a small businesses can implement an Auto-Attendant, set up a local or toll-free number and begin answering incoming calls with pre-recorded menus and information.
They can have multi-lingual Call Prompts, Call Personalization based on Caller ID, area code or telephone number. This can be used for skills-based routing, for example.
Out of the box CallButler supports Automatic Call Transfer, Dial-By-Name, Music on Hold, Voicemail and Voicemail to Email, Find Me/Follow Me, Call Screening, even Appointment Reminder Calls. You can define extensions and even Extension Hours which determine when CallButler can find each individual at each number.
On top of all that the product also offers Microsoft Outlook Integration so you can listen to voicemail and manage extensions, all from within Microsoft Outlook.
If you need to get really fancy, the CallButler software also supports database and application integration and can be customised with its own scripting language.
The company behind CallButler was called Works Out
Software up until Febraury this year. Launched in 2005, the Seatle-based company launched CallButler into a beta phase in September 2006. Since then, says Telephony2, it has been downloaded and put to use by nearly 5,000 small businesses, home offices, start-ups and entrepreneurs.
"It's truly gratifying that CallButler has received such wide acceptance in only its first few months," said Telephony2 CEO Jim Heising. "We received great ideas and feedback from our beta community and love hearing about customers who are saving thousands of dollars every year, while improving productivity and customer service. This fuels our commitment to delivering powerful small business telephony solutions that deliver almost immediate ROI."
Heising noted that even companies that have already invested in a PBX
system can use CallButler to quickly upgrade their systems with
powerful new features. Telephony2 is now working on enhancements such
as auto-dialing, conferencing and call center capabilities for
CallButler that will plug into the Telephony2 voiceware platform.
www.telephony2.com
www.CallButler.com
Related news items Newer news items
Older news items
|
|
|
|
