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Users Warned Of Dodgy Phone Cards |
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Written by Adam Gosling
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Wednesday, 14 March 2007 |
The Australian Communications and Media Authority and the
Telecommunications Industry Ombudsman (TIO) are warning consumers that
there are risks involved in buying phone calling cards from calling
card operator, Global Networks (Aust) Pty Ltd.
These cards are sold under the following names: Call Plus, Call
Express, Ezycom Phone Card, Ganga, Homeland Calling Card, Matrix
Calling Card, MegaAfrica, MegaIndia, MegaLebanon, MegaVietnam, Oxygen
Calling Card, Victory Phonecard, Virus Phonecard, Xtra Phonecard.
Problems have arisen with the use of these calling cards, with
consumers complaining of cards failing to work and of not receiving the
full value of the amount paid for the calling card.
Global Networks cards are still being sold by retail outlets nationwide.
The company has failed to satisfactorily respond to the TIO in
relation to a number of complaints. In the course of their
investigations, the TIO and ACMA have become aware that the owner of
the business has left the country and share a concern that any future
complaints may not be addressed.
As Global Networks has failed to comply with the TIO Scheme, ACMA and
the TIO would like to warn consumers that it is highly likely they will
not be afforded the normal consumer protections if they buy cards sold
by this company.
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