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Global Crossing Extends Inbound VoIP Reach |
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Written by Adam Gosling
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Wednesday, 21 March 2007 |
Global Crossing's VoIP network is set to be expanded in Rome, Milan and
Hong Kong where the company will begin providing its inbound network
services. The company has also announced it is undertaking a
significant expansion which includes the addition of 83 additional
communities in the United States.
The new services in Hong Kong and Italy support existing services in
these two markets. VoIP Local service, which is also available in
Denmark, Finland, France, Ireland, Netherlands, Norway, Sweden, UK and
the US is an inbound service that provides nationwide Direct Inward
Dialing/Direct Dial Inward (DID/DDI) functionality through a single IP
interconnection.
The service lets customers originate traffic on the PSTN in different countries using geographic and
non-geographic numbers. The traffic is then converted to VoIP for delivery to the customer's IP network. The idea is to eliminate traditional TDM,
private line and foreign exchange service fees by providing a single IP
connection alternative to serve multiple markets.
"Our ongoing commitment to providing a uniformly superior customer
experience drives our initiatives to expand service availability and to
innovate on capabilities," said Anthony Christie, Global Crossing's
chief marketing officer and managing director, GCUK.
"By extending the
availability of our VoIP services to more locations around the world,
we're giving customers even more ways to benefit from the security,
reliability and network coverage of Global Crossing's high-quality IP
network, and from the seamless support of a single, global account
team."
Global Crossing also has added Calling Name Delivery Service (CNAM),
the ability to provide VoIP Local Service enterprise and carrier
customers with calling party name, along with calling party number, on inbound calls.
This is similar to caller ID in that the calling party's name is
displayed along with the calling number. VoIP end users expect the same
functionality as traditional telephony customers, so providing the calling party name over a VoIP service is essential.
"The key to being a successful provider in the VoIP market is to offer
as wide a range as possible of different VoIP solutions, and providing these solutions globally is key to effectively meeting the needs of
multinational enterprises," said Jan Dawson, vice president, US Enterprise Practice at OVUM. "Providers that can combine these two attributes are at the leading edge of global players."
Global Crossing also announced it has deepened its coverage in the U.S.
by adding another 83 rate centers within the existing CLEC footprint it serves. By providing these additional markets with Global Crossing VoIP
Local Service, the company also can expand the availability of other
features, such as VoIP Community Peering. That capability ensures that
a call stays IP end-to-end, on the Global Crossing VoIP network,
resulting in higher quality and reliability for a customer's voice
services.
Global Crossing's global, fully meshed MPLS-based network ensures that
VoIP calls are delivered with minimal latency, packet loss and jitter
-- a consistent and predictable call quality not possible with voice
services based on public Internet transport. Global Crossing's VoIP
platform carried
more than 30 billion minutes of use during 2006, positioning the company as a leader in global IP communications.
www.globalcrossing.com
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