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Packet Island Extends VLM To MGCP |
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Written by Adam Gosling
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Wednesday, 25 April 2007 |
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Page 1 of 2
VoIP Service Providers can get a better handle on remote MGCP
deployments with PacketSmart VoIP Lifecycle Management solution, says
developer Packet Island.
Media Gateway Protocol, commonly know as MGCP is a client-server
protocol used to deliver carrier-grade VoIP services, usually to medium
to large-sized business customers.
MGCP is a more mature VoIP protocol and many service providers opt for
it, rather than the emerging, but still unfinished peer-to-peer
Session Initiated Protocol (SIP) because MGCP has a much richer feature
set and offers greater control over subscriber equipment.
Packet Island has been progressively building out the feature set of
the PacketSmart management system and MGCP deployments are just the
latest in a list that earlier this month
included a complete SaaS (Software as a Service) solution that will
allow Packet Island to offer an on-demand management solution for
service providers.
With the Packet Island VoIP monitoring solution, service providers can
deploy a VoIP SLA monitoring and troubleshooting service at every
business customer site for a monthly service fee. The service operates
via a small 4" x 4.5" micro-appliance that is plugged into the
customer's VoIP network.
This micro-appliance continuously monitors the quality of every VoIP
call, and does active route and traffic analysis to determine if there
are external problems that may be impacting service quality. Since the
device does continuous monitoring, data is now available for
troubleshooting transient issues.
Real-time data collection is backed by comprehensive SLA reports to
enable the service provider in assisting the customer in LAN/WAN
capacity planning. Most importantly, the service provider can now
provide carrier-grade support to their business customers using a few
qualified VoIP experts in the central office, instead of needing an
army of experts trucking around the nation.
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