AT&T Killing VoIP Accounts Print E-mail
Written by Adam Gosling   
Monday, 07 May 2007
A report on technology new site, Slashdot, indicates that mega U.S. telco AT&T has sent out account termination letters to users it cannot provide E911 dialling to.

The report links to a review on Broadband Reports written by a user that has been sent one of these letters.

According to the post on Slashdot the letters have gone out in the past two weeks and simply state "in big rude red letters" that the customer's VoIP service will be suspended in 30 days and permanently disconnected in 60 days.

Apparently the FCC requirements for full support of emergence dialling (E911) services is the culprit, although the poster notes that it is hard to understand why a telco the size of AT&T should have difficulties overcoming any technical hurdles associated with E911 service provision.

Furthermore, the post claims that: "Many AT&T VOIP customers have found that they are unable to transfer their phone numbers to a new provider".


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