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Mitel VoIPs NSW Institute of Sport |
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Written by PRESS RELEASE
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Monday, 18 June 2007 |
Sydney, June 7th 2007 - Mitel, the trusted provider
of IP communications solutions, has today announced that the NSW
institute of Sport (NSWIS) has implemented a Mitel IP telephony and
presence awareness solution for their Sydney Olympic Park site.
Greg Baxter, Manager of ICT for the NSW
Institute of Sport commented, "Our goal is to help athletes prepare
for competition. We currently support 700 athletes across 23 sports.
Our high tech coaching methods help athletes to reach their peak
performance, and for many, that will mean the chance to compete at
the Olympics."
In 2006, the NSW Institute of Sport
moved their 100 employees into new office space at Sydney Olympic
Park. Most of the employees work at a central administration office,
with small teams working in office spaces embedded within the various
Olympic Park sporting facilities.
The large campus environment presents
significant challenges, both in delivering communications services,
and achieving the flexibility required to handle frequent
reconfigurations. The communications system also needs to support the
delivery of advanced sports performance analysis and coaching tools,
to coaches and athletes training at sporting facilities.
The NSW Institute of Sport selected a
Mitel 3300 ICP solution to handle the communication needs for their
entire campus. Located at their central administration office, a
single Mitel 3300 unit delivers voice services across the NSW
Institute of Sport's various Olympic Park offices.
Gigabit Ethernet and wireless LAN
solutions from HP ProCurve have been deployed as part of the
solution. Fast Ethernet fibre links connect the central office to
several sporting facilities at Olympic Park, with Wireless LAN
technology allowing employees to easily access centrally stored
sports performance data.
The Mitel IP telephony solution has
also been completely integrated with Microsoft Live Communications
Server, to deliver sophisticated voice and unified messaging services
across the campus. The campus wide solution was designed and
installed by Essential Data and Voice, a Mitel Platinum accredited
systems integration partner.
Greg Baxter continued, "We looked at
voice solutions from five major vendors before deciding on Mitel.
Many of the solutions we considered looked good at first glance, but
had ridiculously high ongoing fees. Mitel's solution offered us the
best value, with reasonable ongoing support costs, and easy to use
administration tools."
Helping athletes to improve their
performance is of paramount importance to the Institute. Coaching
staff are provided with sophisticated data capture and analysis
tools. Instead of disrupting athlete training to analyse performance,
coaches bring the technology to the athlete. The Mitel solution makes
it easier for coaches to work effectively while they are trackside at
the athletics centre, or at other key sporting venues at Olympic
Park.
The phone system is tightly integrated
with Microsoft Exchange email messaging and calendar services. This
allows employees to have a single unified inbox for all of their
voice messages, emails and faxes. The entire system is also presence
aware, which allows any employee to immediately know how to best
reach someone, regardless of where they are within the enormous
campus.
Greg Baxter commented further, "Our
coaches work across many of the Olympic Park sporting venues, so we
really need to make it easy for them to stay in touch. By combining
Mitel's IP telephony solution with Microsoft Live Communications
Server, our computers automatically divert phones whenever an
employee steps away from their desk. We can instantly see presence
information, so you can tell if someone is busy on the phone, even
when they are sitting poolside at the aquatic centre. Mitel's IP
telephony solution has given us a lot of flexibility, and made it
easier for us to support visiting athletes and their coaches."
Gwilym Funnell, Managing Director of
Mitel Australia commented, "Sitting your team members close
together in an office used to be the best way to share information
and work effectively. With presence awareness technology, instant
messaging and automated call routing, you can unchain your employees
from their desks, while achieving high levels of teamwork and
performance."
About
Mitel
Mitel
is a leading provider of unified communications solutions and
services for business customers. Mitel's voice-centric IP-based
communications solutions consist of a combination of telephony
hardware and software that integrate voice, video and data
communications with business applications and processes. These
solutions enable customers to realize significant cost benefits and
to conduct business more efficiently and effectively by enabling
enhanced communications, information sharing and collaboration within
a business and with customers, partners and suppliers. Mitel is
headquartered in Ottawa, Canada, with offices, partners and resellers
worldwide. For more information, visit www.mitel.com.
About NSW Institute of Sport
The NSW Institute of Sport (NSWIS)
commenced operations in 1996, and is located at Sydney Olympic Park.
The Institute offers specialist services to ensure that NSWIS
athletes have access to leading edge coaching and sports technology,
while also receiving tailored support to help balance their elite
sporting commitments with personal development and a career. The
Institute has almost 700 high performance athletes on squad or
individual scholarships and offers 28 sport programs. Visit
www.nswis.com.au
for more information.
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