Housley Communications: Cisco VoIP Print E-mail
Written by Adam Gosling   
Tuesday, 28 June 2005
IP Telephony Design Specialist
The Cisco IP Telephony Design Specialist adds to the knowledge of the Cisco IP Telephony Supoort Specialist and validates an individual's ability to support, operate and design advanced Cisco IP telephony solutions in enterprise environments.


IP Telephony Express Specialist
The IP Telephony Express Specialist certification validates proficiency in installing and supporting a multi-service network solution, with an emphasis on IP Telephony fundamentals and CallManager Express.

IP Telephony Operations Specialist
The Cisco IP Telephony Operations Specialist qualifies candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service. The certification validates knowledge and expertise across a broad range of troubleshooting areas including methods, Call Manager review, Call Manager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.

IP Telephony Support Specialist
The Cisco IP Telephony Support Specialist focused certification was developed to address the increasing market demand for highly skilled network professionals. The Cisco IP Telephony Support Specialist validates an individual's capability to plan, implement and support Cisco IP Telephony solutions.



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