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Mitel Introduces Next-Generation Trading Solutions |
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Written by PRESS RELEASE
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Monday, 25 June 2007 |
OTTAWA, Ontario, Canada - June 18,
2007 - Mitel, the trusted innovator in unified IP
communications solutions and applications that empower business success, will
introduce its next-generation trading solutions at the Securities Industry
& Financial Markets Association (SIFMA) Technology Management Conference,
June 19 - 21 in New York. The solutions, designed to help traders streamline
everyday tasks, provide tight integration between desktop devices and the
communications tools commonly used by traders.
"Today's traders work within a multimedia communications hub
where they are constantly receiving information in various forms including
voice, news, market data and instant messages. As electronic forms of
communication continue to proliferate, it will become critical to blend the
communications silos together," said Stephen Bruel, analyst,
TowerGroup.
Mitel's new
addition to its productivity solution bonds its trader phones, including a lite
Turret, with the PC to provide traders with seamless access to a full range of
applications. Traders, who rely on the instant access provided through
traditional turrets, can now expect the same rapid access for all of their
communications needs through a new breed of trading solution.
"Computer
Telephony Integration solutions have been discussed for years, but
Mitel's newest suite of productivity applications are a better fit for
the trading community because they provide real time presence information,
while helping traders save time by providing instant one click access for any
application," said Sandy Janes, director of vertical marketing solutions,
Mitel.
Access to voice
mail or email is done at the touch of a button, while conference calls can be
set up on-the-fly using drag-and-drop commands.
"We have seen a lot of
excitement over our ‘ad hoc' conferencing capabilities which allow
users to set up conference calls instantly from any location, at any time,
without operator assistance.
"Users simply dial into a conference bridge to join
or initiate a conference call. Some of our users now prefer to select their own
conference ID for even faster access. Communications can be escalated from
voice to a full video and or data collaboration with a single click at any
point during the call," said Janes.
Increasingly
complex transactions will require new forms of collaboration. Video can help
facilitate these transactions, as well as provide more personalized services to
clients. "Video conferencing has great potential on the trading floor if
a trader can initiate a video conference call as easily as a voice conference
call," according to Bruel.
Traders will also
be provided with a full range of call handling options for incoming calls,
displayed on a pop-up toolbar. The innovative telephony toolbar approach
eliminates the need for a separate pop-up window, a common annoyance for
users.
In a recently
published report TD Newcrest technology analyst Chris Umiastowski indicated
that Mitel has earned "top spot in our minds, for three main
reasons."
The report goes on to highlight how Mitel's equipment is
"extremely well integrated with Microsoft technology, has a very strong
feature set, has demonstrated all of the expected unified communications
features including full mobility support and the most innovative hardware
solutions that we've seen in the IP space, from any PBX
vendor."
The solutions
provide traders with presence availability information for corporate or
personal contacts on the phone's display. Users will be able to find
contacts using the familiar keypad search that traders are accustomed to on
their cell phones and handheld devices.
"Presence-enabled applications are the way of the future. People
are increasingly relying on knowing the status of the people they want to
reach. Mitel is proud to be among the first to offer a presence-everywhere
environment that links availability to all of our solutions," concluded
Janes.
About Mitel
Mitel, a leading
provider of unifying IP communications solutions and applications for business
customers, is headquartered in Ottawa, Canada, with offices, partners and
resellers worldwide. For more information, please visit www.mitel.com.
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