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TouchStar Launches IP PBX Phone System |
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Written by PRESS RELEASE
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Monday, 25 June 2007 |
Denver, Colorado June 23, 2007 -- TouchStar today announces its expansion outside of the
call center industry with the availability of its new IP PBX phone
system, to help businesses reduce expenses and increase productivity.
Companies are rapidly upgrading their traditional PBX phone systems
to VoIP systems that are capable of operating over next generation
voice and data integrated networks. Leading market research firms
report that 74 percent of all corporate telephony lines will be
IP-based by 2009. TouchStar's IP PBX system is software based, which
allows businesses to easily expand, upgrade, and maintain their system
to grow with their business.
Steve Bederman, TouchStar's CEO, stated: "TouchStar's passion is
providing our clients with world class services and products. This new
offering is exciting because it opens up a much larger market for
TouchStar products and services; any business in the world can benefit
from using our multi-language IP PBX Phone System. TouchStar built its
support services for the call center industry that can not have
downtime so business phone users will be very satisfied with the world
class customer service they will receive from TouchStar."
A recent study estimates that a medium-sized company could cut costs
by up to 52 percent a year over a traditional PBX system. The TouchStar
IP PBX system allows cost savings by utilizing VoIP long distance
services, VoIP connectivity between offices, and Remote User
connectivity through VoIP.
The TouchStar IP PBX provides a rich feature set with classic PBX
functionality, as well as advanced features like Recording, Monitoring,
Conference Bridging, Call Queuing, and Intelligent ACD/IVR. The IP PBX
Administrator Application allows the end user to make moves, adds, and
changes with little or no involvement by IT or Telecom staff.
Traditional phone lines no longer need to be installed or changed
because the IP PBX utilizes a business' existing computer network for
voice.
TouchStar IP PBX will support a wide range of protocols for
transmission of voice over traditional telephony as well as next
generation voice and data integrated networks. Transparent switching
will enable the use of diverse telephony systems in a single switching
network.
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