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It's a Small Univerge For SMB Communications |
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Written by Adam Gosling
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Tuesday, 26 June 2007 |
NEC Australia's new Univerge universal communications sclient is designed to give small-to-medium businesses a place to intelligently manage all their communications. The single desktop application combines voice and unified messaging and provides presence.
NEC says the solution simplifies and
enhances the entire voice messaging process, combining messaging
functions and presence management into one comprehensive voice/unified
messaging system. This also makes Univerge Communications Centre easy
to use, install and maintain.
Kent Hart, Executive General Manager -
Technology Group of NEC Australia, said, "We understand how important
excellent communications are to building and maintaining vital customer
relationships and UNIVERGE Communications Centre allows employees to
have quick access to information that is invaluable to their Business.
"Through its presence feature UNIVERGE Communications Centre makes it
simpler and easier for users to keep in contact and work with their
colleagues and customers, wherever they are."
The Univerge Communications Centre enables integrated and better utilisation of
customer information by bringing unified voicemail/email,
presence management, caller recognition, call history logging and
even customised voicemail greetings to suit specific callers and scenarios.
The application, which is integrated with the telephony solution,
offers single point administration and offers users an intuitive and
easy-to-use single desktop user interface.
"The solution enables
businesses to experience unprecedented responsiveness and
communications, anytime and anywhere, resulting in increased levels of
customer satisfaction,'" said Hart. "This new release introduces
capabilities that will dramatically improve the productivity of
employees and cost-effectively deliver Unified Communications to small
and medium-sized businesses."
www.nec.com.au
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