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Epygi Resellers To Use Packet Island Tool |
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Written by Adam Gosling
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Friday, 20 July 2007 |
Texan IP PBX maker, Epygi Technologies, has said a deal with Packet Island will
see its global network of resellers use PacketSmart VoIP Pro Service to
pre-assess SMB networks for VoIP readiness. The tool, which will also be used
for ongoing monitoring of service levelscan be permanently
deployed at the customer site for SLA
(Service Level Agreement) reporting.
The PacketSmart VoIP Lifecycle Management solution has two components; the
VoIP Pro Field Service Kit and the VoIP Pro Monitoring Service. This
combination of capabilities creates a powerful tool for LAN and WAN
assessment, VoIP deployment verification and VoIP troubleshooting.
Using these
two micro-appliances and a hosted internet call target, resellers and
integrators can perform a variety of LAN, WAN and multi-site network
assessments, while troubleshooting complex VoIP problems with ease. The
quality of every VoIP call can be continuously monitored with active route and
traffic analysis done to determine if there are external problems that may be
impacting service quality. Since this is an ongoing process, data is now
available for troubleshooting transient issues.
The unlimited on-demand reports can add considerable value to
a reseller's service offering. Most importantly, the service provider
can now provide carrier-grade support to their business customers using a few
qualified VoIP experts in the central office, instead of needing an army of
experts providing localized support for multi-site clients.
"PacketSmart TM VoIP Life Cycle Management is the optimum choice for resellers
and integrators in this market" said Mario Cuello, president and CEO of Epygi
Technologies. "Preparing SMB networks for successful VOIP implementation
requires a dependable solution that is easy to use. The ability to enhance
ongoing service revenue between the reseller and his client fits the new
business model that VoIP solutions have created" he added.
"We are extremely pleased to have Epygi endorse and resell our solution. One
of the big challenges facing the VoIP market is that most customer networks
are not ready for VoIP, and troubleshooting VoIP post-install problems end up
being complex, time consuming exercises. PacketSmartTM VoIP Pro is a simple to
use plug-and-play VoIP assessment and monitoring solution that enables
resellers to make additional service and hardware upgrade revenues while
delivering successful VoIP installs" said Praveen Kumar, Co-founder &
President of Packet Island.
www.epygi.com
www.packetisland.com
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