|
GlobalConnect Grows Team |
|
|
|
Written by Adam Gosling
|
|
Friday, 07 September 2007 |
Avaya Gold Business Partner, GlobalConnect Australia, has announced a number of new appointments to its Sydney-based pre-sales consulting and professional services organisation.
Steve Dallaway has been appointed Pre-Sales Solutions
Consultant and will be responsible for consulting with customers in
developing, delivering and supporting company solutions including,
voice and data networking products, systems and applications. Dallaway
has 20 years' experience in the IT industry and was previously a
Solutions Architect with Telstra Business Systems. He has also worked
in account management and senior solutions consultant positions with
Avaya, Lucent, NSC Enterprise Solutions and AAP Communication Services.
Ruth
Wyer and Arvind Nagarajan have been appointed Professional Services
Solutions Consultants and will be responsible for solution discovery,
call centre and applicatons pre-sales support, training and deployment.
Wyer has 12 years' experience in the administration of Avaya
PABXs and call management systems specialising in call centre
technology and reporting. She was previously Implementation Engineer
with Telstra Business Systems, a position which she transitioned to
from Touchbase Australia where she was an Applications and Call Centre
Consultant. She has also worked in call centre consulting, systems
application support and telecommunications administration with Lucent
Technologies, Zurich Australia and Avaya in Australia and the UK. .
Nagarajan
previously spent eight years with Customer Interaction Management
specialist, Servion Global Solutions. Most recently, he was based in
the United Arab Emirates as the organisation's Regional Solution
Consultant where he was in charge of all the technical aspects of
providing solutions to customers across the Middle East, He was also
the single point of contact for all Avaya Business Partners in the
region. He previously was a Solution Consultant contracted to Avaya CSI
in Singapore with responsibility for service delivery in the Asia
Pacific region, including Singapore, Malaysia, Thailand, Philippines,
Indonesia and Brunei. In addition, he has worked for Servion in
Australia, the UK and India.
Pushkar Taneja, Managing
Director, GlobalConnect Australia, said, "These three new staff hires
bring to GlobalConnect Australia around 40 combined years of
exceptional consultant, engineering and operational experience with
emerging and high growth end user customer organisations. Their
knowledge of contact centre systems deployment will be integral to
making the right business decisions that contribute to help
GlobalConnect Australia meet its growth objectives."
Related news items Newer news items
Older news items
|
|
|
|
