Jajah Buttons Swatted For Rattling eBay's Cage Print E-mail
Written by Adam Gosling   
Sunday, 07 October 2007
Auction house eBay, which last week wrote down it's massive investment in Peer-To-Peer phone company, Skype, has reportedly removed auctions from its sites which carried "Call Me" button from a competitive VoIP company Jajah.

The reports explain that eBay defended its action as the widgets, which were launched recently by JaJah, were a violation of the company's terms of service.

An email from eBay to sellers who had their auctions removed explains: "The listing was removed because it violated the eBay Inappropriate Links policy ... links or other connections to live chat systems are not permitted."

The move was a pretty provocative publicity stunt Jajah, which even promoted the Call Me buttons as "optimised for eBay" even though it must have known the reaction users would get.

The Jajah Call Me widgets would allow prospective bidders to contact Sellers for free without a VoIP phone as the Jajah system places a call to each end-point on a regular phone. As VoIP is used between callers, the system means long distance calls are possible at extremely low rates, which would be charged to the Seller in this instance.

One of the stated reasons fro eBay to buy P2P broadband VoIP company Skype was to include such capability on eBay auctions, but so far the roll-out has been very slow with the system only made available to PowerSellers.

According to reports, Jajah co-founder Roman Scharf is seeking clarification from eBay as the situation varies from country to country, but it seems unlikely the provocative move will be allowed by the auction house despite the petition Scharf has started over the issue.

"Our vision was simply to bring voice communication to one of the world's greatest marketplaces for eCommerce. With millions of registered users, JAJAH is hardly an 'inappropriate' organization. We were seeing great excitement for JAJAH Buttons on eBay and we are disappointed that some of our users' listings are now being removed. We are currently seeking to get clarification from eBay as the situation varies from country to country. While we get positive feedback from within eBay in several countries we see other countries removing listings that contain JAJAH buttons," says JAJAH Co-Founder Roman Scharf.

eBay made headlines last week as Skype Co-Founder Niklas Zennstrom vacated the position as CEO and accepted a settlement offer to cancel the massive 'earnout' contract he and other Skype shareholders had with eBay following the acquisition in 2005.

Combined with a US$900 million write down of the book value of its Skype investment, the payout means eBay take a one and a half Billion U.S. dollar charge against the value of the Skype asset and is widely seen as eBay's first admission that it paid too much for the telephony service provider.



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