Telcos Doomed To Lower Revenues Print E-mail
Written by Adam Gosling   
Thursday, 08 November 2007
An research organisation in the United Kingdom claims there's little incumbent wire-line telecommunications companies can do in the long term to halt their revenue declines.

According to research analyst firm Analysys has calculated that the push toward data and video services by organisations like Australia's Telstra which have enjoyed incumbent retail phone monopolies, will not offset the continuing revenue declines they face from new technologies taking their voice revenues.

Examining the Western European Fixed Telecoms market Analysys predicts that the rapid market share in voice and retail service revenue (line rental) will continue to decline at the rate of 4.0% per annum until 2012.

"The opportunity from IPTV has to be seen in proportion to the loss of revenue from traditional services and, therefore, the smartest NGN investment strategies balance cost savings on legacy services with enabling new services," says the report's main author , Rupert Wood.

"Telcos will have to stretch their brands beyond the rapidly commodifying triple-play market if they are to avoid further erosion of revenue. Genuine differentiation at the level of applications or content, more engagement in the distribution of customer equipment, and rapid development of the wholesale managed-service portfolio are all viable strategies for avoiding this fate."

Other findings in the report indicate that by 2012 retail legacy voice revenue will have declined by 53% in Western Europe. Further as mobile convergence takes over the overall fixed-line call minutes (12% of which will actually be VoIP) will represent just 36% of total voice in the region.

By that time, says the researcher, broadband and data services will account for 63% of operators' retail revenue as residential broadband penetration rises to 70% actually reversing the decline in household fixed-line penetration in some markets. However over 30% of households will have a broadband connection but no legacy narrowband connection, says the report.

The report analyses trends in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the UK.
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