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Avaya Improves SIP Support |
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Written by Adam Gosling
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Tuesday, 22 January 2008 |
The latest version of Avaya's Communication Manager Software gives IT
administrators a more cost-efficient and reliable way to implement
end-to-end SIP, says the company.
Anhancements to the Avaya Communication Manager 5.0 has the SIP open
standard support embedded allowing co-residency on a single server to
reduce hardware and management costs. Version 5.0 also features SIP
trunk alternate routing which Avaya has implemented to improve
reliability in times of network congestion.
New SIP firmware for Avaya endpoints provides an integral part of the
end-to-end solution. The one-X IP Deskphones can be SIP-enabled and can
interchange between SIP or IP environments taking advantage of SIP's
presence and mobility capabilities such as Extension-to-Cellular and
"SIP Visiting User", which lets users log into and access their
deskphone features from any phone on the network.
Avaya has also
announced a new version of the Video Telephony Solution which is also
SIP-enabled and includes enhancements that allow users to handle "ad
hoc" video calls in the same way as voice and audio conference calls.
"Businesses expect enterprise-class communications to be reliable,
feature-rich and always-on," said Simon Woollett, vice president and
general manager, Avaya's Converged Communications Division. "Avaya now
delivers on these expectations in the open SIP world, enabling
companies to more easily and cost-effectively deploy next generation
applications such as customer service and unified communications - and
gain maximum impact from them."
Avaya recently attained
SIPconnect Compliant certification from the SIP Forum, a leading
independent IP communications industry association that contributes to
the development of global IP communications based on SIP.
Other
new advancements in the Avaya Communication Manager platform include a
new software maintenance model for its communications applications
Software Support Plus Upgrades. With the introduction of Communication
Manager 5.0, this new model is available on virtually all of Avaya's
enterprise communication applications. It provides a three-year
subscription for all major upgrade releases and service packs, driving
lower upgrade prices and streamlined access to future releases.
Customers can save 25-35% on average in upgrade costs with Software
Support Plus Upgrades.
The updated portfolio also gains a new
media gateway - the Avaya G450 - for more flexible choices for branch
offices and small campuses.
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