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Perth SI Promoted By Mitel |
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Written by Adam Gosling
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Tuesday, 11 March 2008 |
Anything
Telephones and Data (AT&D) is a Perth based systems integration
firm has been appointed as an accredited Mitel Platinum Solution Provider after two years in the program.
The specialist voice
and unified communications solution provider joined Mitel's partner
program back in January 2006 but comes from a background selling
traditional key system phone solutions. Today the company is the only
Mitel Platinum Solution Provider with a direct
presence in Perth.
The Mitel relation ship has transformed the company says Lyndon
Croot, General Manager for AT&D. "Our
business has more than doubled in size, and shifted dramatically from
offering simple key systems voice solutions, to offering complete
unified communications and contact centre solutions.
"We believe that
traditional TDM voice systems are a technology dead end, and that the
entire market will completely shift across to more advanced VoIP
based systems over the next 2 to 3 years."
"We like the fact that Mitel is producing future
proof technologies, with an emphasis on solutions that improve
businesses productivity and customer service. It is a completely
different world selling and supporting these business solutions,
compared to selling traditional voice products," said Croot.
Gwilym
Funnell, Mitel Australia Country Manager said that "Anything Telephones & Data have been able to
quickly build up their IP communications business, with Lyndon Croot
recently being awarded Mitel Australia's Sales Champion award, for
being the top performing sales person in our Australian partner
program for the period November 2007 through to January 2008."
Mitel's
partner program puts a heavy emphasis on service delivery, and
training for sales and technical staff, says the company. A range of self-paced online
training courses are offered at no cost to all Mitel partners, in
addition to classroom based courses. Program certification is
recorded on an individual basis, and follows the career of
individuals.
About the training, Croot says: "The training resources that Mitel offer
here in Australia are comprehensive, and have made it easier for us
to offer fantastic service to our clients. The ability to do training
via self-paced courses meant we didn't face the disruption and
extra expense of sending key team members away for long periods to
attend courses."
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