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Mitel Courts 3PD |
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Written by Adam Gosling
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Thursday, 13 March 2008 |
Mitel has launched a third-party developer program in an effort to
increase the range of products and services that can integrate or
interoperate with its core business communications portfolio.
Dubbed the Mitel Solutions Alliance
(MSA) it already counts more than 150 companies among its numbers which
includes vendors, developers and Mitel authorizedPARTNERs from its
various partner programs which invlude the Inter-Tel Solutions Alliance
(ISA).
There are three levels to the MSA (Developer,
Preferred and Gold Preferred) and a comprehensive suite of tools
including APIs, protocols, lab systems, toolkits and documentation to
assist with rapid development and integration.
Members can centrally access and lodge incidents as well as gain
access to technical and market intelligence, interoperability testing
and certification. There's also marketing support via theMitel Global
Solutions Catalog (GSC) and opportunities to advertise to Mitel's other
authorizedPARTNERs and end-customers.
The clearly articulated MSA program structure, with corresponding
features, benefits, and benchmarks, also provides a roadmap for Mitel's
third-party vendor and authorizedPARTNERs to see how they can grow and
increase their channel penetration and business success with Mitel over
time, says the company.
"Finding the right allies, building and maintaining the right
technology relationships, and delivering high value integrated
solutions are critical components to success in the current business
communications marketplace and to extending Mitel's offering," said Ron
Wellard, executive vice president, product development at Mitel. "MSA
creates a rich ecosystem of suppliers to add value to all of Mitel's
core product platforms for the benefit of authorizedPARTNERs and end
customers, and Mitel by creating innovative complementary products and
services that differentiate our solutions."
Vendors within the former Mitel MiSN and Inter-Tel's ISA programs
who have developed solutions compatible with the companies' products
will now see a broader opportunity to extend their value proposition
and work with the authorizedPARTNER community.
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